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Frequently Asked Questions

Find answers about G-NI packages, airport pickup, SIM setup, banking assistance, accommodation support, local transport guidance, and custom student arrival services.

What is g-ni?+−

g-ni is a student relocation platform that helps international students settle into their new city through accommodation matching, airport pickup, mobile network setup, transportation assistance, and banking setup in one trusted place.

How does accommodation matching work?+−

After you choose a services package and share your preferences, g-ni surfaces accommodation opportunities near your university. You explore matched listings and connect directly with providers through built-in messaging.

What is included in the service packages?+−

The Essential Services Package includes accommodation matching, airport pickup, and mobile network setup. The Complete Services Package adds transportation assistance and banking setup. The Custom Services Package lets you choose only the services you need.

Are students verified?+−

Yes. Students verify their status with educational email OTP verification. Verification renews annually to maintain a trusted student community.

Are listings verified?+−

Property owners can upload lease documents for verification and receive a Verified Listing badge. Verification is optional but helps students identify trustworthy properties.

How do payments work?+−

You pay the service package fee through g-ni. Accommodation payments may go directly to hosts or through the g-ni Payment Gateway depending on the listing.

Can I customize my package?+−

Yes. The Custom Services Package lets you select only the relocation services you need, with flexible pricing based on your selection.

What universities do you support?+−

g-ni supports students relocating near universities across our marketplace. Explore listings and communities to find opportunities near your campus.

Still have questions?

Need help choosing the right package or understanding our services? Our support team is here to help.

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g-ni

Gateway for New International

An arrival service for international students.

Built by people who once landed here too.

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  • Phone: +1 (551) 303-9918

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